The first part of this undertaking was a Major Research Project for OCAD University's Master of Design in Strategic Foresight and Innovation. This thesis will serve as the initial manuscript for a more complete and illustrative book. There is still additional research that needs to be completed, as well as a suite of figures and illustrations. You can think of this text as the 0.8 version of that book.
Sergio De Lara currently works as Senior Research Manager, Design Strategist at navATELIER a division of RESERARCH STRATEGY GROUP where he helps devise solutions to complex problems and build bridges between stakeholders by interweaving systems thinking and design thinking.
Sergio has over 20+ years of experience in numerous industries across the public, private and non-profit sectors including architecture and interior design, education and communication, urbanism, transportation, and sustainability, as well as, process, service, policy, and social innovation. He brings expertise in human-centric design, systems mapping, ethnographic research, strategic foresight and co-creative innovation.
Prior to joining RESEARCH STRATEGY GROUP, Sergio was at MaRS Discovery District, where he worked with all three different levels of government on process, policy and regulatory innovation. He has also co-founded and led two non-profit organizations.
Sergio holds a Masters of Design in Strategic Foresight and Innovation where he honed his abilities to examine complex, systemic problems; uncover deep, underlying insights; and design future-proof strategies and solutions.